The purchase of our new car could not have gone more perfect! Everyone who we came in contact with showed extreme professionalism, and made sure we were listened to about our needs and wants in the purchase of a new vehicle. We had gone to your sister dealership, Universal Hyundai, the week before and we were basically told they couldn't complete a deal with us unless we gave a minimum of $5,000 down, plus our trade. Eddie worked with the sales management and finance, and was able to get us into a brand new 2026 Nissan Rogue SV with no money down, and taking our trade-in and paying it off. This was, by far the best sales experience with any vehicle purchase. We moved to Finance to complete the deal. Mr. Matos was very professional in completing the sale. Listened to our concern about GAP insurance, and provided the best option, including a service plan. I would highly recommend Universal Nissan, Eddie, Mr. Matos, and all who helped in making the purchase of our new car one to remember!

We test drove the Genesis GV70 at our home dealership and had a terrible experience with the sales team. We called up Eric and he connected us with Billy and Nick and literally within 10 hour - we had a brand new car delivered to our house! They gave us exactly what we were looking for without any issues. 10/10 will continue to come back to universal hyundai/genesis. Thank you Eric, Billy, and Nick!

Thank you for all your help. Thomas helped me clear and Transparent with all information during the process. Recommended

This is the 4th car I have purchased from this dealership and the service is second to none!

It’s a nice dealer, very friendly staff, very good service staff, and plenty of inventory to choose from.

Joel, Richard, and Keith turned what started as a small crisis into a completely painless experience. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. They took the time to understand my needs and found me the perfect car at a great price—and in a fantastic color that I absolutely love! Their outstanding customer service and teamwork made the entire process smooth and stress-free. I highly recommend them to anyone looking for a great car-buying experience. Thank you, Joel, Richard, and Keith!

Compré un automóvil usado de 2021 el lunes 13 de julio de 2026 y como estaba lloviendo muy fuerte no logré ver que tenía el cristal delantero con un golpe en el centro y la punta de eje del lado del chofer liqueando la grasa y haciendo un golpecito al girar que al día siguiente y hasta hoy ha seguido aumentando. Lamentablemente el concesionario no le hizo el supuesto 101 multi point inspection que el Sr. Joshua Gum me indicó online que se le estaba haciendo. No pude notar esas cosas por las inclemencias del tiempo. Y entiendo que se conocía acerca de los defectos y no tuvieron la dignidad de darme esa información. Conozco bastante de mecánica automotriz y se que el problema ya existía antes de comprarlo. Le envié un email tanto al vendedor el Sr. Eddy Rivera y al gerente de ventas el Sr. Juan Crespo y me indicaron que hoy lunes 20 me avisarían para poder ayudarme con la situación pero no he recibido respuesta acerca.

Wonderful dealership! Everyone is so nice. Ernesto my salesperson sold me and my wife a certified pre owned 2024 Genesis GV80 with 20,000 miles. He is an awesome salesman and I couldn't ask for more from a Dealership.By the way Ernesto and the GM gave us a Genesis sunscreen, umbrella and keyholders free. I am very happy with my Genesis! Keep up the goodvwork guys! Steve and Sharon G Orlando Fl

I had a good experience, nice and cordial staff . I was pleased with my purchase

Upfront pricing. Listen to wants of customer. Alejandro was very helpful and was a great communicator throughout the entire process.

Universal is always a great place to buy a car. This is my 4th car from them. Will continue to come back whenever we have another need.

Professional friendly and very efficient. Great customer. The dealer listened to my concerns and he executed exactly what I needed.

Julio Valdez presented as knowledgeable in this field, sincere and honest. I am very happy with my purchase, and the service of the dealership's employees I came in contact with during this purchase Thanks.

Raúl was very helpful, down to earth, knowledgeable and supportive on all my concerns. I felt very comfortable with the service.

Excelente service, attention, dedication, the best people, answer all questions, resolve fast and effective, thanks